Thank you for shopping at ecomshaat.com. We strive to ensure that your shopping experience with us is enjoyable and hassle-free. To provide you with transparency and clarity regarding our refund, return, and cancellation processes, please read and understand our policy below:

Refund Policy

1. 1. 1. Refund Eligibility
      – We offer refunds on eligible items within [number] days of the purchase date.
      – To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.

1. 1. 2. Non-Refundable Items
      – Certain items are non-refundable, including but not limited to:
      – Gift cards or e-gift cards.
      – Downloadable software products.
      – Perishable goods.
      – Personalized or custom-made items.

1. 1. 3. Refund Process
      – To initiate a refund, please contact our customer support team at [customer support email] within the specified refund period.
      – Provide your order number and a clear reason for the refund request.
      – Once your request is approved, we will provide instructions for returning the item.

1. 1. 4. Return Shipping
      – You are responsible for the cost of return shipping, unless the item received was damaged, defective, or not as described. In such cases, we will cover the return shipping costs.

1. 1. 5. Refund Processing
      – Refunds will be processed to the original payment method used for the purchase.
      – Please allow [number] business days for the refund to be credited to your account, depending on your payment provider.